Pitney Bowes Group 1 Software


Press Release

Date:
Tuesday, August 13, 2002
Contact:
David Peikin
Phone:
(301) 918-0818
Email:
G1@schwartz-pr.com

With Workflow Management Console, Group 1 Software
Provides Marketers Unprecedented Flexibility,
Ease-of-Use and Control Of Data Management Processes


Dispatcher4 Graphical User Interface (GUI) Simplifies and Streamlines Job Design, Execution and Analysis Of All Direct Marketing Processes

Lanham, MD — Group 1 Software (Nasdaq: GSOF), a leading provider of customer relationship management (CRM)-enabling software solutions, today announced that it has completed the integration of its data management and direct marketing applications with its Dispatcher4 workflow module. The innovative user interface offers both business and technical users end-to-end control over all data management and direct marketing processes, from job set-up to processing to results analysis.

With Dispatcher4, users can support Group 1's suite of leading data management and direct marketing processes. The technology also lets users manage jobs ranging from a single application to those incorporating multiple Group 1 solutions as well as third-party technologies. Able to operate in both distributed and local implementations, Dispatcher4 lets users save all job templates, which can be re-used or shared with others. For enhanced ease-of-use, the technology also incorporates wizards and online help.

Group 1's department-level data management applications provide substantial cost savings by enhancing the effectiveness of direct marketing initiatives through the validation, parsing, matching and consolidation of customer and prospect information for more efficient list processing. The company's direct marketing applications ensure the timely, accurate delivery of mailings, goods and services and provide businesses substantial savings through reduced costs and postal discounts by complying with United States Postal Service (USPS) and Canada Post Corporation (CPC) standards governing mail preparation and sortation.

With the complete integration of our user interface and proven data management and direct marketing applications, departmental users now have complete control over all underlying data quality processes,” said Bob Bowen, CEO of Group 1 Software. “Direct marketers have never had this degree of command over both simple and complex data quality and data management job streams.”

Group 1 also incorporates similar workflow management technology into DataSight, its flagship data quality product. By offering data quality processes through an easy-to-understand and intuitive visual flow diagram, users have the ability to implement quickly and derive rapid results from Group 1's innovative DataSight solution.

Group 1 Software (Nasdaq: GSOF) is a leading provider of customer relationship management (CRM)-enabling software solutions for data quality, marketing automation, customer communications management and direct marketing applications. Group 1's software systems and services enable over 2,000 customers worldwide to market smarter by helping them find, reach and keep customers. Founded in 1982 and headquartered in Lanham, Maryland, Group 1's solutions are utilized by leaders in the financial services, banking, retail, telecommunications, utilities, e-commerce, and insurance industries. The company's customer base includes such recognized names as Acxiom, AT&T, Charles Schwab, Entergy, GEICO, L.L. Bean, Wal-Mart and Wells Fargo. For more information about Group 1, visit the company's Web site at http://www.g1.com.

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This press release may contain statements relating to Group 1's future plans, events or performance. Such statements may involve risks and uncertainties, including risks associated with uncertainties pertaining to customer orders, demand for products and services, development of markets for Group 1's products and services and other risks identified in the company's SEC filings. Group 1's actual results, events and performance may differ materially. Readers are cautioned not to place undue reliance on these forward-looking statements, which address the conditions as they are found on the date of this press release. Group 1 undertakes no obligation to release publicly the result of any revisions to these forward-looking statements that may be made to reflect events or circumstances that arise after the date of this press release or to reflect the occurrence of unanticipated events Group 1 Software is a registered trademark and Dispatcher4 and DataSight are trademarks of Group 1 Software, Inc. All other brand names, trademarks and registered trademarks are the property of their respective owners.